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Customer Reviews Of Their Time At SuperSkills

Customer Reviews:  We always ask people to tell us about their experience when they come to SuperSkills for their training and assessment.  Their completed questionnaires are analysed and the overall satisfaction score calculated.  In addition, they can add a few words by way of comments if they want to.

April 2015

Overall satisfaction score: 95.8%*

“I’m very pleased with the training I received – the trainer was very helpful”  – James, Wallasey

“Good, fair, hard, rewarding and very true course” – Leo, Walsall

“I was well looked after and was very impressed with the SuperSkills set-up” – Matthew, Bellshill

“Very good” – Gary, Worthing

“Very impressed with the service and very professional” – Andy, Telford

“The course is good and ideal for my needs” – David, Falkirk

“Very good course, very happy with it all” – Harry, Newhaven

“Excellent, very helpful and well worth doing” – Michael, Glasgow

“Value for money” – Andrew, Halesowen

“Professional and pleasant” – Liam, Halesowen

“Smooth and very professional” – Neil, Cannock

“Good tutor, variety of different skills needed in Painting & Decorating” – Matthew, Cannock

“EWPA painting & decorating – the course is great and I would recommend” – Tony, London

“Well planned, good experience – I got what I need from the course” – Michael, Halifax

March 2015

Overall satisfaction score: 98.0%*

“AWESOME!  🙂 ” – Barry, Hinkley

“Found Mark our assessor very easy to understand and helpful” – Lee, Leeds

“Helpful, enjoyable, professional.  Found Mark understandable, easy to work with and clear.  Would recommend” – James, Bridlington

“Well structured, efficient & rewarding” – Ray, Birmingham

“Both Mark and Peter are top blokes – couldn’t have met two better men to do my NVQ with” –  Stuart, Gateshead

“Very well structured and informative course, excellent tutor” – Robert, Warrington

“My course at SuperSkills was the best course I have ever done.  I will recommend SuperSkills” – Ernest, Heywood

“A well organised operation, made comfortable throughout the course” – Karl, Fleetwood

“Fantastic, Peter welcomed me on arrival – very approachable.  Mark Rayner the Assessor was really helpful & informative.  I would recommend to anyone” – David,  Poulton-Le-Fylde

“Brilliant!” – Mark, Edinburgh

“Task given – had plenty of experience – a good work area” – Rory, Ireland

“Very good” – Darren, Aberdeen

“Excellent, I enjoyed every minute.  Recommend to anybody” – Michael, Warrington

February 2015

Overall satisfaction score: 98.0%*

“Informative, willing to help, reassuring, well worth the money” – Hugh, Lincoln

“Good experience” – Liam, Heckmondwike

“Informative and helpful, very relaxed.  I was made to feel comfortable, even though I was under test” – Paul, Sheffiled

“One word will do (Great)” – Peter, Cheadle

“SuperSkills staff are very helpful and I would recommend to friends” – Adam, Sunderland

“Very friendly and helpful staff.  Overall good experinec” – Andrew, Birmingham

“Very friendly and helpful” – Boe, Fareham

“Superb.  Very well run” – John, Rhyl

“Great course and very relaxed.  Would like to come back” – Lindsay, Greenock

“Excellent!  🙂 ” – Paul, Ossett

“Was very good.  A full day and able to explain what I can do” – Phil, Eastleigh

“It was good and Mark was very helpful” – Damien, Sheffield

January 2015

Overall satisfaction score: 100%*

“Very good learning with SuperSkills” – Daniel, Chester

“Helpful, informative” – Daniel, Surbiton

“I found the course at SuperSkills very helpful” – Marc, Chester

“All Okay” – Robert, Consett

“Assessor was very friendly and professional, very informative” – Joseph, Airdrie

“Great service – what I expected” – Darren, Gateshead

(The “Overall Satisfaction Score” is calculated using the questions contained in the Skills Funding Agency’s annual “Learner Satisfaction Survey”.  As a Skills Funding Agency approved training provider, SuperSkills has to take part in the survey for three months each year.  However, we keep it open all year round to ensure we continue to provide the highest standards of customer service against Government recognised criteria .)